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Nuovaglo > FAQs

FAQs

Our NUOVA team want’s you to be pleased with your order, nevertheless we understand if a product doesn’t work out Naturally, we cannot take returns on overly used products.

If you wish to return a product, please do so within 7 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges. Refunds will be credited to the original credit card used for payment.

Replacements

We carefully wrap each individual package so that they get to you safe and sound, but sometimes a product will get damaged through the carrier (USPS). Please understand that we have no control over this. We will replace if possible, items that have been damaged in transit. You must contact us within 24 hours at INFO@NUOVAWHITE.COM, to further assist you, please email us a photo of your damaged items Please include your order number, name and address, and what items were damaged.

We ship worldwide. Please select international shipping at checkout.

Please contact us within 1 hour of order placement at 424 274-1684, M-F 8am – 6pm. We will do our best to accommodate your request to change or cancel your order. Once an order is processing we regret that it cannot be changed or cancelled.

After adding items to your cart, click the “View Cart” link. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

NUOVAWHITE uses only the finest dental grade gel, manufactured fresh daily with only the finest quality ingredients kosher certified (no animal byproducts) free of gluten, fluoride or alcohol ingredients to ensure the safety of our clients. MADE IN AMERICA

If you wish to return a product, please do so within 7 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges. Refunds will be credited to the original credit card used for payment.

*Please Note  we cannot take returns on products that have been used or tampered with.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours prior to shipment of your item(s).

NUOVAWHITE products are available with authorized retailers, or shop directly online here at nuovawhite.com

You can view status updates, via the USPS tracking tool online with the tracking id previously provided upon purchase or email us at info@nuovawhite.com. You can access your order status and history by signing in and viewing in your account.

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